Information, Councelling and Legal Assistance for refugees
How can we help more refugees recieve information, councelling and legal assistance? People affected by displacement may be forced to abandon their homes and livelihoods, and often lose enjoyment of a range of rights. In 2018 the Norwegian Refugee Council assisted 1 196 142 people with information, councelling and legal assistance. Digital innovation has the potential to create new solutions.
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Om anskaffelsen
Photo: Enayatullah Azad/NRC
How can we help more refugees recieve information, councelling and legal assistance?
Today more than 65 million People have been displaced globally. Many of them had to leave their identity and other documents (such as identity cards, birth and marriage certificates) behind when fleeing violence, conflict and disasters. While many have lost their existing documents, others did not have such documents prior to their displacement.
The traditional approach of delivering information, councelling and legal assistance (ICLA) is a person-to-person approach, and therefore limited by time, resources available, access constraints and geography. Digital innovation has the potential to create solutions that can overcome these obstacles. NRC want to have dialogue with businesses and people who can contribute to better solutions – both digitally and with the person-to-person solution. The goal is to help more displaced people to claim rights through digital transformation.
Process
2018 - Insights
In 2018, NRC began working with NetHope under the Dream Design Deliver initiative collaborating with Microsoft, Accenture Development Partners and Fjord to re-imagine ICLA digitally. Since the project inception, NRC has received additional support from Innovation Norway and Cisco Foundation.
June 2019 - Information sessions
Before the formal procurement process, NRC are performing a learning process where NRC collaborate with the market to find the right approach, problem description and finally a RFP-able solution description (or RFP-able problem statement).
The information sessions will run from June 7th 2019 to June 27th 2019. Information sessions will be held in Oslo, Nairobi and San Francisco, as well as online webinars. Click here for more information on how to register and attend the information sessions.
16.6.2020 - Request for Proposals (RFP)
We are looking forward to seeing your proposals on how your company would seek to address the functional and non-functional requirements of the 4C’s Content management platform and the beneficiary facing Digital Access application. All information on responding to the RFP can be found via links at the bottom of this pages.
Update: Re-launching the Request for Proposal launches today, 16-June-2020. See here for more information.
We are looking forward to seeing your proposals on how your company would seek to address the functional and non-functional requirements of the 4C’s Content management platform and the beneficiary facing Digital Access application. All information on responding to the RFP can be found via links at the bottom of this pages.
Building a digital future for assisting refugees with information, councelling and legal assistance (ICLA)